REQUIREMENTS

  • Manage a complex and important transformation project covering the North and
    Latin America region
  • Create a solution, which could facilitate the migration within 13 months
  • Upgrade and consolidate a large number of its major clients onto a new digital
    workflow platform before the imminent decommissioning of the legacy platform

SOLUTION

  • Migration to both ITSM Toolsets and SOM (Storage Operations Manager) Archive
  • New ITSM component was for the first time developed by a supplier, not internally
  • Completion of data analysis and evaluation to address specific requirements
    including limitations
  • Development of a blueprint for mainframe migrations to future model ITSM
  • Creation of a first ever model in HPE of a shared LPAR migration

RESULTS & BENEFITS