ITSM migrations are a vital part of the services we offer. With vast experience working on pan-European and now North and Latin American projects, this project is a tribute to our methodology, innovation and people responsible for delivering it as mapped out by HPE.
Case study was published 15.08.2017


  • Manage a complex and important transformation project covering the North and
    Latin America region
  • Create a solution, which could facilitate the migration within 13 months
  • Upgrade and consolidate a large number of its major clients onto a new digital
    workflow platform before the imminent decommissioning of the legacy platform


  • Migration to both ITSM Toolsets and SOM (Storage Operations Manager) Archive
  • New ITSM component was for the first time developed by a supplier, not internally
  • Completion of data analysis and evaluation to address specific requirements
    including limitations
  • Development of a blueprint for mainframe migrations to future model ITSM
  • Creation of a first ever model in HPE of a shared LPAR migration


Migration of ITSM workflow components to HPE’s future model ITSM

Soitron provided HPE with an end-to-end solution to facilitate an urgent legacy migration project involving 37 of HPE’s largest customers in North and Latin America