AN ITSM MIGRATION WITH A DIFFERENCE
ITSM migrations are a vital part of the services we offer. With vast experience working on pan-European and now North and Latin American projects, this project is a tribute to our methodology, innovation and people responsible for delivering it as mapped out by HPE.
Case study was published 15.08.2017
REQUIREMENTS
- Manage a complex and important transformation project covering the North and
Latin America region - Create a solution, which could facilitate the migration within 13 months
- Upgrade and consolidate a large number of its major clients onto a new digital
workflow platform before the imminent decommissioning of the legacy platform
SOLUTION
- Migration to both ITSM Toolsets and SOM (Storage Operations Manager) Archive
- New ITSM component was for the first time developed by a supplier, not internally
- Completion of data analysis and evaluation to address specific requirements
including limitations - Development of a blueprint for mainframe migrations to future model ITSM
- Creation of a first ever model in HPE of a shared LPAR migration
RESULTS & BENEFITS
Migration of ITSM workflow components to HPE’s future model ITSM
Soitron provided HPE with an end-to-end solution to facilitate an urgent legacy migration project involving 37 of HPE’s largest customers in North and Latin America