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Out-of-the-box solution
Best practice, Service Management processes designed for big data analytics and machine learning from the beginning
Codeless configuration
Create user-defined process-based applications including tables and workflows without writing any code. With our fully managed service package, all upgrades are automatic, providing instant access to new features every time.
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Flexible deployment
Available to run anywhere either on premise in the cloud or in an hybrid environment
VIRTUAL AGENTS
Use of virtual agents and chatbots for real-time collaboration with machine learning to accelerate the ticketing process. A downloadable mobile app simplifies and speeds up the process too.
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